Avrora contact_centre for_partners [email protected] Facebook Instagram Youtube Tiktok

Who are we?

Who are we?

You come to this shop for household items or cool things. It greets you with very tall shelves filled with various goods, creating a special, unique feeling of comfort. Having taken a few steps around the retail space, you already know that you will find whatever you need on these shelves.

This is how one can briefly describe the Avrora store, which you can see by your house, at the nearest market, on the way to work or at the train station.

However, there are thousands of hours of hard work of qualified professionals behind our store. Thanks to these people, Avrora is an all-Ukrainian chain store that brings everyday and trendy things closer to its customers.

Our stores open their doors to many customers every day. And among the trendiest, fun, unique or familiar things, they find exactly what they wanted, or even what they dreamed of. And in packages or eco-friendly bags with the Avrora logo, they carry home not just some goods, but things that will bring them and their loved ones joy, smiles and pleasure.

The Avrora chain store has been actively developing since 2011, when the first store opened in Poltava. Offices, warehouses, logistics are changing and updating with the involvement of globally-proven state-of-art technology, methods and process management systems.

And all this is brought in motion and working with our goal in mind: to provide our customers with more opportunities to buy what they need and bring them joy every day.

Committed to this goal, our team never forgets that the business should to be socially responsible. All employees adapt and maintain the company’s work-flows to both satisfy our customers and benefit society and the economy. We have now achieved positive results in the areas of responsible consumption, improving the quality of education, protecting the planet and maintaining good health.

We love what we do because we know that it brings positive, vivid emotions and joy into many people’s lives.

We are always open to new opportunities, partners and cooperation.

Read more

We are trying for you

Everything in our company works for the main purpose - with each day to give our visitors more opportunities to buy what they need and bring joy.

ЦІНУЄМО ТЕБЕ!
WE APPRECIATE YOU

We hear, understand, trust.
If you want, we exchange it. If you want, we return it

 

ТЕ, ЩО НЕ МОЖНО ПОЩУПАТИ
WHAT YOU CAN FEEL

Joy, smiles, happiness, impression, pleasure we are trying to give you with every product that you take with you.

ПОРЯД КОЛИ ТРЕБА
WE ARE NEXT TO YOU WHEN YOU NEED IT

At your house, your job, your place of rest - we're always with you.

ДЛЯ ТЕБЕ МАЄМО
WE HAVE FOR YOU

Top, trendy, cool, unique, casual – all these things that you can find in us.

"Avrora Sport” - is a movement among friends

WOW news! Now you have not 14, you have 30 days to exchange or return goods in 'Aurora' store.

Just pay attention that you need for this:

Store receipt and packaging.

Change and return goods only in the store of the chain where you bought it.

And only those goods that are subject to exchange in accordance with the Current legislation.

Now, when you are shopping in 'Aurora' store you have 30 days in reserve. If you want, you exchange. If you want, you return it.

În semn de încredere că poți cumpăra de la noi în siguranță, îți oferim o perioadă extinsă de retur de 30 de zile. Dacă totuși te răzgândești sau nu ești mulțumit de achiziția ta, poți returna produsele în magazinele noastre și vei primi rambursarea contravalorii produselor, conform prețului indicat pe bonul fiscal.

Pentru a beneficia de retur, vino în magazine cu produsele în stare intactă, fără urme de utilizare, împreună cu ambalajele acestora și bonul fiscal, în termen de maxim 30 de zile de la achiziționarea acestora. Vom procesa rambursarea contravalorii produselor în numerar, indiferent de modalitatea în care a fost efectuată plata (în numerar, card de credit / debit).

Echipa Aurora este aici pentru a-ți oferi o experiență de cumpărături plăcută și fără griji. Pentru mai multe detalii, te rugăm să consulți politica noastră de retur aici.

Read more